Privacy policy

At VitaNest, your privacy matters to us. This policy explains what personal information we collect, how we use it, and your rights around it.

What information we collect

When you place an order or create an account, we collect information such as your name, email address, delivery address, and payment details. Payment details are processed securely by Shopify and PayPal — we never store your card details ourselves.

We may also collect information about how you browse our website using cookies and analytics tools, to help us improve your experience.

How we use your information

• To process and fulfil your orders
• To send you order confirmations and shipping updates
• To respond to your questions and support requests
• To send you marketing emails (only if you opt in, and you can unsubscribe at any time)
• To improve our website and customer experience

Who we share your data with

We only share your data with third parties necessary to fulfil your order, such as our shipping partners and payment processors. We do not sell your personal data to anyone, ever.

Your rights

Under UK GDPR, you have the right to access, correct, or delete your personal data at any time. To exercise any of these rights, contact us at hello@vitanest.co.uk.

Cookies

We use essential cookies to run our store and optional analytics cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings.

Contact

Questions about this policy? Email us at hello@vitanest.co.uk.